Increase your Booking.com rating and boost your direct sales.

The platform is very intuitive, it provides weekly summaries and clearly highlights and groups recurring themes in guest reviews, which really helps with decision-making. It consolidates information that would otherwise take hours to compile and verify, cutting to the chase effortlessly.

When new service or product initiatives are introduced, it accurately tracks the results of those actions, collecting feedback over time for proper evaluation. It’s very useful for comparing performance with previous years.

In short, it’s a tool that simplifies work, helps align efforts with goals, and provides early insight into future results. An excellent tool for hotel managers.

"In summary, these are the main contributions of Jaippy to Hotel Inglaterra:

Encouraging teamwork. Staff motivation (new responsibilities and skill and knowledge development). Identifying strengths (sources of guest satisfaction) and weaknesses (sources of frustration) in both product and service from the guest’s perspective. Improving online reputation. Increasing booking conversion, and boosting overall business profitability (through better reputation, higher average rates, and improved conversion).

Since we started using Jaippy, we have significantly improved how we handle incidents, as Jaippy provides us with clear insights into the hotel’s strengths and weaknesses, what our guests like most and what they like least. This allows us to carry out much more targeted follow-up.

I would recommend Jaippy to other hotels because, thanks to working with your team and the ongoing support you provide, it has greatly helped us improve our guest experience. It has also helped us better segment our guests and implement specific actions to keep them coming back.

Working with Jaippy has transformed our decision-making process: all the decisions we make and the way we work is driven by objective data. Because before, decisions were based on feedback from employees interacting with guests, and now we rely on real data from multiple sources, all in a single platform.

At Apartamentos Luna Suites Palacio Dorita, Jaippy is helping us bring structure to an area that was previously more difficult to manage consistently. It allows us to follow a clearer way of working and stay focused on what really matters.”

Although progress is gradual, having a tool like this makes the process much clearer and easier to manage, especially thanks to the ongoing support we receive.

It’s a solution that delivers clarity, structure, and continuity to our operations.

Here at Gran Hotel Luna de Granada, we are very happy with Jaippy. It is a tool that is helping us progressively improve our Booking.com rating, aligned with the goals we have set.

One of the biggest impacts has been internally: the team is now much more aware of how to manage reviews, both positive and negative, and this is directly reflected in day-to-day operations and the guest experience.

Jaippy is more than just a reputation tool, it's a real driver to leverage continuous improvement.

At Apartamentos Luna Suite Granada, we are working with Jaippy with a clear vision of improvement. In our case, due to the volume and type of bookings, progress requires more time and effort, but the path is clearly defined.

We especially value the closeness and ongoing follow-up from the Jaippy team, who support us at all times and help us maintain consistency, even when results are not immediate.

It's a tool that is delivering structure and focus to the management of our online reputation.